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Frequently Asked Questions

Below are introductory answers to our most frequently asked questions? Click on a Topic to view the corresponding FAQ'S ANSWER.

1. About Transportmantra.com:
(a) Why Transportmantra.comis different from Others?

Establishing a new era in Indian Transportation Sector, Transportmantra.com is the India’s first portal for the transport industry which provides the bidding and tender Facilities, where each and every small and large scale manufacturer/trader and logistics service provider like transporter, broker, fleet owner, packers & movers will get unbiased chance of interaction to complete their business purposes under one platform, which makes domestic transport safer, faster and effective.

(b) How does Transportmantra.com works?

We will give privilege to the registered customer to share their requirement, since the registered transporter can check available loads and they will bid on that loads, customer will choose the most effective one, moreover our service provides the effective format to save users time and money. The verification of the registered user before using the site privileges, SMS and E-mail notification will be always done for accurate transaction and to avoid delays.

(c) How can I become the user of Transportmantra.com?

To become a member of Transportmantra.com you need to registered with giving your personal, contact and profile detail as appropriate user category, then our customer support team will call you for verification of your detail and then user will get the registration MSG and E-mail with the USER ID andPASSWORD.

(d) Do I need to register so that I can use the website?

To become a member of Transportmantra.com you need to register yourself on our website. Without registration you cannot access our website. Once you register, you will become a valuable member, then you can post your requirements any time.

(e) How Transport Mantra helps our client to extend their business?

As become a member of our website our clients will get fresh leads or those leads in which all data will be filtered as like: - If a company post their requirements that he wants to send their goods for Ahmedabad-Delhi then he will get the details of the transporters who were working in that routes only.

2.Customer Service and Technical Support
(a) Where can I submit suggestions?

Transportmantra.com is appreciating your views.
Feel free to write us any feedback related to your suggestion, query orcomplaint as per the below mention way.
If you want to give us the suggestion about your experience with the Transportmantra.com then you have to go at home page and there is one feel free to write us form, fill the information and submit it.
If you want to give us any query, complaint or general suggestion about your experience with Tranportmantra.com you have to go to helpdesk at homepage, in helpdesk there is a feedback option and once you click on a feedback option there will be a one form in which you have to select the type of form and fill your detail with the MSG and send it to us.

(b) How can I contact or visit to Transportmantra.com?

Please visit our Contact Us page for all the details, for more information you can call us on our customer care no: 079-40027878.

(c) What is your customer support service time?

We are available for 24*7 with our dedicated customer support team, we are satisfying the customers at any point of time.

(d) Which web browser should I use?

Transportmantra.com is designed to operate with most web browsers;However, it works best with Google Chrome. We recommend you always use the latest version of web browser.

(e) Which kind of system required for use?

Transportmantra.com can be access through the internet with most of the updated web browsers. You can also access through smart mobile phone.

3. Bidding and Tender Facility
(a) What is the Bidding?

Bidding is an offer price to indication of provide the services or to undertake a task, at a specific price and within a specific timeframe. In our website transporter can bid for the load post available on load board, in that bids which price is lower and effective, that transporter will get the business, but final decision is depending on Customer Who Post the Load on Load board.

(b) What is the Tender?

At Transportmantra.com tender is a process where large scale of manufacturers and trade companies/industries invites bidding for their huge quantity supply from one destination to multi-destination, where they have to upload tender with tentative quantity, tentative time frame, required truck type, with their terms and condition for the services. Qualified and interested transporter can submit their price with the terms and conditions for the work. In that bidding companies can choose lowest and effective transporter. The final decision will be depending on company who invites tender for the transportation service.

(c) How can I publish the new tender at Transportmantra.com?

At Transportmantra.com home page you can see the tender button, after click on that button you will be redirect to the tender facility page, over there you find button for publish your tender on right side, once you click on that button you will be redirect to the page where you need to fill the required information to publish you tender like tender details, important dates, contact details and upload required terms and conditions for the tender and click on submit button, so your tender will be publish on our website.

(d) How can I bid on Transportmantra.com?

You have to login your Transportmantra.com account, in left side of your profile page some fields are mentioned, in that you have to click on the bidding field, at that page you will see 2 button for truck and another for tender, you need to click on respective button for bidding, then in posting ID field you have to fill that ID for which you want to bid and click on submit for bidding button you will be redirect to the page where you will submit your bidding by filling the required information like company name, contact detail, Rate, Duration etc. and click on submit button.

4. FRANCHISE
(a) Where can I open the franchise office?

Transportmantra.com is selecting the location for franchise office. Site selection assistance is available as per our market research and requirement of the area. This approval is part of the process for the grant of a franchise for the office.

(b) Why we choose your franchise?

Transportmantra.com is the unique concept, which providing the bidding and tender facility first time in INDIAin transport related service.Indian transport sector is unorganized with inefficiencies and we have a tendency to firmly believe we are able to build a distinction by facultative the stakeholders pick up access to technology and helping them in adopting it under Transport Mantra Networks Pvt.Ltd. franchise module. Moreover, with entrepreneurs having similar beliefs, together we can achieve a leading status in both transport and franchising industries.

(c) Which kind of benefits and support we get?

Maximum load post inquiry and truck post
Employee Monthly salary
Monthly incentive
Training and support
Marketing and advertising for brand awareness of services which we provide
Database
Operational Management guidance
Market research
Attractive offers

(d) What if I want to continue with the contract after one year?

Contract can be extended based on the performance and mutually consent.

5. Load and Truck Posting
(a) How can I post the load at Transportmantra.com?

You have to loginyour Transportmantra.com account, then at our website where ever (home page, header menu of customer, every page header) you can find the option for post your load requirement, you have to just click on that, it will be redirect you to the page where you need to fill some information like source city, destination city, weight, weight type, truck type, material, expected delivery date etc. and click on get Quotation button, your load will be live on our website.

(b) How can I post the truck at Transportmantra.com?

You have to login your Tranportmantra.com account, then at header of the home page in transporter you will find the truck post field, you have to click on that, it will be redirect you to the page where you need to fill the information like source city, destination city, truck type, available till date, truck registration No etc. and click on the Post your button, your Truck will be post on our website.

(c) How many loads can I post at Transportmantra.com?

At Transportmantra.com registered customers can post their loads as many as they want to post. There is no limitation for Load post.

(d) How many trucks can I post at Transportmantra.com?

At Transportmantra.com you can post your Truck as per your subscription Package.

6. MY PROFILE
(a) How can I upload my profile picture?

You have to login your Tranportmantra.com account, then on header of Home page you will find my account in which click on profile, it will be redirected you to the profile page, on that profile page some field are mention below the profile image, over there you have to click on upload profile picture once you will click on that field after that you can select your image into your database and upload your profile picture.

(a) Where can I see my postings at Transportmantra.com?

You have to login your Transportmantra.com account, then on header of Home page you will find my account in which click on my posting, it will be redirected to the page where you can see your all the posting which you did as of now.

(b) Where can I see my membership details at Transportmantra.com?

You have to login your Transportmantra.com account, then on header of Home page you will find my account in which click on my membership, it will be redirected to the page where you can see membership details of your account.

(c) How can I change my password at Transportmantra.com?

You have to login your Tranportmantra.com account, then on header of Home page you will find my account in which click on profile, it will be to redirect you to the profile page. On that profile page some fields are mentioned below the profile image. Over there you have click on change password, then enter your old password, then enter your new password and enter again your new password, click on submit button to change the password.

(d) What to do if I forgotten my password?

Click on our login panel located on the right side of Transportmantra.com, it will be redirect to the login page, click on the “forgot password”. Please enter your email or mobile, a One Time Password(OTP) for password reset shall be sent to you in SMS or Email, please fill the security code and click on submit button, it will be redirect to the page where you need to enter OTP, new password and again enter new password and click on change password button. You will receive your new password on registered email id and mobile number.

7. USER REGISTRATION
(a) How do I register myself as a user on Transportmantra.com?

- For registering yourself as a user and creating a user ID to login to the Transportmantra.com Portal, follow the steps given as under:
• Click the “Register Now” link on the Transportmantra.com portal homepage
• Select appropriate User category and role and fill your personal, contact and profile detail.
• Type the randomly displayed system generated text in the box provided, for authentication.
• Click ‘JOIN NOW’ button to submit the details for registration.
• Acknowledgment for successful registration will be displayed on the screen.
• A confirmation will be sent to your email ID or mobile number as provided by you and you will receive a verification call from Transportmantra.com customer support team.

8. TERMS OF USE AND PRIVACY POLICY
(a) Can I sell or transfer my subscription packages?

you can’t sell or transfer your rights or obligations of subscription packages to another party.

(b) Whom should I contact in case of any complaints?

you can mail us on info@transportmantra.com for your any complaints related to terms of use and privacy policy.

(C) Where can I find the terms of use and privacy policy?

Go to Transportmantra.com footer of every page you will get the link of terms of use and privacy policy, you can read with the click on link.